Please read these Terms and Conditions carefully before creating or using a Khela BD account. We want you to fully understand everything before making a decision.
No lengthy legal jargon — everything here is written in plain, straightforward language.
Your account is yours alone. Each person may hold only one account on Khela BD — this rule applies to everyone equally.
Each bonus comes with its own wagering requirements. It's best to review the full terms of any bonus before claiming it.
Deposits and withdrawals are subject to specific limits and processing times. Khela BD is committed to maintaining a fully transparent payment policy.
Khela BD never sells your personal information to third parties. All data is stored in encrypted form.
Fraud, multi-accounting, bonus abuse, and any form of dishonest conduct are strictly prohibited on Khela BD.
Khela BD places responsible gaming at the forefront of everything we do. Self-exclusion and limit-setting tools are available at all times.
These Terms & Conditions ("Terms") constitute a legally binding agreement governing your use of the Khela BD platform. They form a binding contract between Khela BD ("we", "us", "the Platform") and you ("user", "member").
By creating an account on Khela BD or using any of the platform's services, you are deemed to have fully read, understood, and accepted these Terms.
We want our terms to be as clear and easy to understand as possible. If you have any questions, just ask our support team — we're always ready to help.
Important: These terms may be updated at any time. If changes are made, we will notify you via your registered email or SMS. Continued use of Khela BD will be considered acceptance of the updated terms.
The following requirements must be met to register and use Khela BD:
All information provided at registration must be accurate and truthful. Khela BD reserves the right to suspend any account found to have submitted false information, and the account balance may be forfeited.
Khela BD verifies the identity of every user. The following documents may be required before processing a withdrawal or for large deposits:
| Document Type | Accepted Documents |
|---|---|
| Identity Verification | NID Card (front and back), Passport |
| Proof of Address | Utility bill, bank statement (within the last 3 months) |
| Payment Verification | Mobile banking statement, bank cheque |
Withdrawals may be restricted until KYC verification is complete. This is done entirely for your own protection.
Your Khela BD account is entirely your responsibility. Keep your password and login details confidential and do not share them with anyone.
An account with no activity for 12 months will be marked as "inactive". A monthly maintenance fee may apply in such cases. Simply log in at any time to reactivate your account.
If you wish to close your account, contact the support team. Make sure to withdraw any remaining balance beforehand. Khela BD reserves the right to suspend or close any account in the event of a policy violation.
All financial transactions on Khela BD are handled transparently and securely. The following rules apply to deposits and withdrawals.
| Payment Methods | Minimum | Maximum (Daily) | Credit Time |
|---|---|---|---|
| Nagad | ৳500 | ৳30,000 | 30 seconds |
| BKash | ৳500 | ৳25,000 | 1–5 minutes |
| Islami Bank | ৳1,000 | ৳2,00,000 | 1–3 hours |
Please Note: Khela BD does not charge any transaction fees. However, your bank or mobile banking provider may apply their own charges.
Khela BD offers a variety of bonuses and promotions. Each bonus comes with its own terms — it is strongly recommended that you read them carefully before accepting any bonus.
Most bonuses carry a wagering requirement. For example, if a ৳1,000 bonus has a 30x wagering requirement, you must place a total of ৳30,000 in bets before the bonus becomes withdrawable.
Free Spins are generally valid only on specific slot games and must be used within a set timeframe. Once expired, they are automatically removed.
All games on Khela BD are powered by licensed third-party software providers. Every game uses an RNG (Random Number Generator), ensuring that each outcome is entirely fair and random.
If a technical issue occurs mid-game, Khela BD reserves the right to void or replay that round. Any staked amount will be returned to the account.
The following activities are strictly prohibited to protect the integrity of Khela BD's services, and will result in permanent account closure:
Caution: If any of the above activities are proven, all balances and winnings will be forfeited and legal action may be taken if necessary.
Khela BD firmly believes that gaming is purely for entertainment. We want you to play for fun — never out of compulsion or addiction.
If you feel you're losing control over your gambling, please reach out to Khela BD Support immediately. We won't judge — we're here to help.
Khela BD takes your privacy seriously. Any information we collect is used solely for the purposes of providing our services, ensuring security, and meeting legal obligations.
Khela BD shall not be held liable for any losses arising from the following circumstances:
If a game fails to function correctly due to a technical issue, Khela BD will refund the bet placed in that round — however, no further compensation is obligated.
Khela BD reserves the right to amend, update, or revoke these Terms at any time. In the event of any significant changes, we will:
Continuing to use Khela BD after any changes means you accept the updated terms. If you do not wish to accept the new terms, please close your account and withdraw your balance.
For any questions, complaints, or suggestions, please reach out to the Khela BD support team. We're always here to help.
| Contact Method | Description | Response Time |
|---|---|---|
| Live Chat | Chat button in the bottom-right corner of the site | Immediately |
| [email protected] | Within 24 hours |
After a complaint is submitted, Khela BD will provide an initial response within 5 business days and will endeavour to resolve the matter within 14 business days.
Final Note: Our goal is to ensure you always have a great experience on Khela BD. These terms are designed to keep you protected and maintain a fair environment for everyone.
Answers to common questions about using Khela BD.